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LabairaSoft Customer Support Center
Computer Security Help & Support Virus Sample Submission Send Feedback! Report a Bug!
Support Center
Computer Security Help & Support
Virus Sample Submission
Send Feedback!
Report a Bug!
Information

Welcome to the LabariaSoft Customer Support Center! Here we offer robust customer support via our online forms. Just fill in the correct form, and press submit, its that simple! If you are having trouble submitting from a form, please contact us via email directly, at the email address provided at the top of each form.

Please take note that it may take up to 72 hours (three days) to get a response, due to the high volume of emails we receive each week.

 
     
Support Forms

Required fields are marked with asterisks (*).

A valid email address is required in all the forms so we can respond to your queries.


Computer Security Help & Support (help@security.labariasoft.com)

First Name: *     Last Name:

Email Address: *

Please select a category that best describes your problem: *

If other please specify:

Describe your problem as best as possible:



Virus Sample Submission (samples@security.labariasoft.com)

First Name: *      Last Name:

Email Address: *

Type of Operating System: *

Describe the symptoms (this will help the LabariaSoft Security Division in its investigation, and ultimately speed up the process. Please be as descriptive as possible: *

Upload the infected file (you may upload up to five files at a time, if there are more then five infected files, then feel free to fill out another form or compress your files in a Zip Archive.): *

For faster response times, and for security purposes, it is strongly recommended that you compress your infected file(s) in a Zip Archive and password protect it with the password: virus

Due to the high rate of submissions, and the time it takes to process them, it may take up to 14 days for your file(s) to be fully investigated.

File 1:
File 2:
File 3:
File 4:
File 5:


Send Feedback! (feedback@labariasoft.com)

Please answer the questions as truthfully as possible, because here at LabariaSoft, we care about our customers!

How would you rate our site in a scale of 1-10?

What do you like most about LabariaSoft?

What do you like the least about LabariaSoft?

How did you find out about LabariaSoft?
If other please specify:

Your feedback:



Report a Bug! (bugs@labariasoft.com)

Please include the product or service as well as a detailed description of where you found the bug. Reporting these errors can help LabariaSoft build better products & services in the future.

Bug Reporting: *


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